In order to provide our full range of services and provide the best customer experience for our customers, we may collect the following types of information:

User provided information. Certain aspects of our web site allow you to submit personal information to us (such as your name, email address, telephone number and mailing address) via internet browser based forms or by sending us an e-mail. In addition, certain aspects of our web site require that you register in order to obtain a user name and password from us. We may retain and use those communications in order to process your requests, respond to communications or improve the quality of our customer experience. If you provide feedback via our “contact us” form or otherwise, we may also retain and use those communications for the same purposes. In order to purchase products or services from our web site, we may require you to submit a credit card for payment. We take reasonable steps to encrypt your credit card information as it is processed and stored on our processors’ servers.

Cookies. When you visit our web site, we may send one or more small files, commonly referred to as “cookies”, which allow us to uniquely identify your internet browser. We use these cookies to store information about you and to track your use of our web site, all in order to improve our customer experience. Your browser may enable you to delete or disable our cookie files. Deleting, disabling or restricting the receipt of our cookie files may affect your ability to access certain portions of our web site.

Logs. By accessing our web site, our internet servers automatically record information your internet browser sends when you visit a web site. These logs may contain information such as your internet protocol (IP) address, browser version, domain name, language, date and time, the referring web site and information in your cookie files. We may also present internet hyperlinks to other websites in a format that enables us to track whether those links have been followed. We only use information in our log to provide services to you and to improve the quality and effectiveness of the services we offer.

We will only use your personal information (i) to provide our services or information about our services to you, (ii) for analysis in order to improve our services and operations, (iii) to develop products and services, (iv) to comply with applicable law, rules and regulations and (iv) for the specific reasons outlined on our web site when we collect your information.

If we use your information for a purpose different from those outlined above, we will ask for your consent prior to such use. You may choose to opt-out of such use at such time. You may also request we remove your personal information from our active systems at any time by contacting us at the email or street address noted above.

back to top

We will not share your personal information with third parties unless we have your consent or unless we have a good faith belief we are required to share such information to satisfy applicable law, including the prevention of fraud. We may share certain aggregated, non-personal information collected from you (such as your browser type) with third parties in order to improve our services, but such information will not be sufficient to individually identify you. If you wish to revoke your consent to our sharing of your personal information, you may contact us at the email or street address noted above to request we discontinue sharing your personal information. You may not revoke your consent to our sharing of your information when such revocation would violation applicable law or a directive from a court of competent jurisdiction.

We do not share or sell your information to third parties for marketing purposes.

back to top

You may review and request changes to your personal information stored on our active systems by contacting us at the email or street address above.

back to top

Security
We take reasonable measures to identify and prevent unauthorized access to our systems and disclosure of your personal information. We also restrict access to your personal information to only those persons who need to know the information in order to perform the services we offer. Your personal information may be stored on computers systems maintained by an agent or service provider of our company, each of which will be bound by agreement to protect the confidentiality of your personal information. Our computer systems are located in the United States of America, but the computer systems of our service providers may be located in another country. Your submission of personal information constitutes your consent to the transfer and storage of your information across international borders.

Data integrity
We only store and process your information for the purpose we collected such information or as otherwise described in this policy. We take reasonable steps to verify the information we collect is complete and accurate, but our ability to maintain the accuracy and completeness of such information is dependent on the users of our web site providing updated and corrected information to us as necessary. We review our information use practices as necessary in order to improve the services we offer.

back to top

Our web site is not designed nor directed at anyone under the age of 18, and we do not knowingly accept personal information from persons under the age of 18. If we become aware a person under the age of 18 has provided us personal information, we will discontinue the use of such information and remove it from our active systems.

back to top

We may provide hyperlinks to third party controlled web sites on our web site. This privacy policy does not govern the use of such web sites.

back to top

We adhere to the US Safe Harbor privacy principles. You can find more information about the Safe Harbor framework or our registration at the Department of Commerce's web site, http://www.export.gov/safeharbor/.

back to top